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Access Statement

We at Hall Hill are proud to offer you a family orientated day out in a safe & friendly environment for children.

We also provide an educational day out for schools & families and we are set in the beautiful, rolling hills of County Durham

Pre-arrival information

What you’ll find here at the farm:-

  • Large variety of animals to feed & cuddle
  • Indoor & outdoor picnic areas
  • Tractor & trailer ride
  • Outdoor playground
  • Indoor Play Area
  • Tea shop (Serves hot & cold food)
  • Gift shop
  • Donkey rides (weather permitting)
  • Free parking (car & coach)
  • No Dogs (service dogs are welcome)
  • Extra events range from puppet show’s, face painting, sheep shearing, hallowe’en and Santa during December.
     

Pre-Arrival Contact Details

Phone, fax and email available.

Hall Hill Farm, Lanchester, Durham, DH7 0TA
Tel: 01388 731 333 or Fax: 01388 731 996

Email: info@hallhillfarm.co.uk
www.hallhillfarm.co.uk

Arrival/Directions 

Hall Hill Farm is situated west of Durham, 4 miles from Lanchester and 0.5 mile from the village of Satley on the B6296.

Directions - From the A1 (Durham)

  1. Take Junction 62 for A691 to Consett (approx 14 mile)
  2. Follow signs for A691 Consett road.
  3. At Lanchester turn left onto the B6296 at the church towards Satley
  4. Continue on B6296 through Hollinside
  5. Hall Hill Farm approx 4 miles from Lanchester on the left hand side

Directions From Darlington

  1. Follow A68 for approx 22 miles
  2. Go through Tow Law, and look for brown signs for Hall Hill Farm  (approx 1 mile after Tow Law)
  3. Turn right onto the B6296 at The Brown Horse at High Stoop
  4. Hall Hill Farm is 0.5 mile after the village of Satley on the right.

Postcode

  • Post Code - DH7 0TA
  • Latitude/Longitude for navigation software at 54.792224 by -1.807798

* Look out for the brown tourism signs for Hall Hill Farm

Public Transport
A limited rural bus service (764 – Rural Ride) operates from Consett bus station (Stand J) during weekdays but is only available by prior arrangement, contact Weardale Travel on 01388 528235 , arrangements are to be made before 4pm on previous day.

Taxis & Private Hire Vehicles

Lanchester Taxis - 01207 588 888
Tow Law KAB Taxis - 01388 730 235

Stanley Taxis - 01207 591 000 (accessible vehicle available)

Admission

Visitor Price
Adults £7.95
Children (2 - 15yrs) £7.50
Under 2's FREE
Over 60's £7.50
Family Ticket £28.50 (2A + 2C or 1A + 3C)
Family Ticket 2 £35.00 (2A + 3C)
Annual Family Membership £120 (For family of 4)
Annual Adult Membership £38.50
Annual Child Membership £34.00
Animal Feed 60p or 3 Bags £1.50

Schools & Group Visits (must be pre-booked)

Visitor Price
Children £6.25

* Adults are FREE when accompanying paying children at a ratio of 1:4 for Nursery and Reception and year 1, and 1:8 for older pupils. Additional adults are charged at £6.75

Birthday Parties

Visitor Price
Children £12.99
Children donkey ride Party £13.50
Children Barrel Train Party £13.50
Adults £6.75 (1 free adult with each paying child)
Deposit £50.00

 3. Booking arrangements (School & Groups only)

 We offer a wide range of booking facilities (telephone, fax and email).

Hall Hill Farm, Lanchester, Durham, DH7 0TA

Tel: 01388 731 333 or Fax: 01388 731 996

www.hallhillfarm.co.uk

 4. Arrival and car parking

  • Free parking for all types of vehicles.
  • Drop off area is located beside the entrance.
  • Car parking spaces are on the grassed area with a slight decline.
  • The main entrance is along a tarmac driveway, which is 25m away from the car park.
  • Designated disabled parking spaces are located either side of the main entrance. The disabled parking is on a level gravelled surface.

5. On site

Entrance & Gift Shop
The main entrance is along a tarmac driveway to a purpose built entrance/gift shop. Built on a level surface with entrances / exits doors manually operated (125 cm Width), which both open inward, staff are available if assistance is required. A large print daily event leaflet is available and entrance staff will be able to help with any other advice or information required. There are two manual wheelchairs that can be hired free of charge, these can be booked in advance. One carer is admitted free with each disabled visitor; the normal admission price applies to the disabled person. Group booking discounts are available for pre-booked groups only.

The Grounds
Large parts of the attraction are outdoors. The grounds are mainly on a flat level surface, however in places there are slight slopes. The surface in the main farmyard is tarmac, gravel paths lead to the other areas of the farm, except the outdoor animal paddocks which are grass and maybe difficult to access in wet and muddy conditions. Benches and seats can be found in various locations around the site.

Toilets and Baby Changing Facilities
We have two blocks of toilets situated in the main farmyard, during busy times we may hire extra self-contained toilets that are situated in the paddocks.

A unisex accessible toilet can be accessed via a ramp with a handrail on the left hand side with edging on the right side. This toilet provides adequate turning space and includes assistance bars (390cm x 250cm).

There is a separate baby changing room located opposite with changing mats and hot/cold running water, this room can also be used for baby feeding and if necessary changing disabled visitors.

All toilets located on this site are checked throughout the day.

First Aid, Fire and Emergencies
First aid points are located at the following places:-

  • Gift shop/office
  • Baby-changing room
  • Tea shop
  • Playbarn

 Fire/emergency assemble points are located in the car park or play area, members of staff will be on hand to help in all emergencies.

Teashop
There are two manual doors into the teashop, both open inward – front door is 125cm width and the rear door (access into courtyard picnic area) is 105cm width. Both with permanent access ramps, the main entrance ramp is accompanied by handrail; edges of the steps to the right of the ramp are highlighted with yellow markings.

Tables and chairs (no arms) are moveable so wheelchairs users can use the tables, we currently have 5 highchairs that are available for public use. Picnic tables in the courtyard have cut away sections to enable wheelchair users to use these tables.

The teashop provides a range of light lunches (hot & cold), snacks, cakes and various beverages. A large print menu (14pt) is available upon request and staff can assist carrying purchases to tables. We are able to cater for special dietary requirements, please ensure staff are aware of this prior to ordering your food.

Farm Buildings
All farm buildings housing animals are accessible, Noah’s Ark and New barn both have ramps to access these location.

Located by all animal housing you will find either, hand wash facilities with disabled access or disinfectant gel at an appropriate height.

Staff are mainly stationed in the rabbit barn, chick barn, tractor & trailer ride and at the donkey rides.

Animal feeding
Animal feed is available from the gift shop for 60p per bag or 3 for £1.50. All the larger animals except the pigs can be fed this food, please do not feed the rabbits, guinea pigs, poultry or the pet lambs. Please be aware that some animals may bite, and where appropriate feeding tubes are provided to enable visitors to feed the animals.

Supervised bottle-feeding the lambs, takes place at various times throughout the day, there are straw bales to sit on and wheelchairs can easily take part.

Donkey Rides
Children’s donkey rides take place daily at an extra charge of £1.00. In wet weather or slippery conditions they do not take place for safety reasons. A member of staff will fit a riding hat. A mounting block with three steps is used to mount the donkey, the steps having matting to prevent slips (heights = Step 1 - 23cm, Step 2 – 15cm, Step 3 – 15cm). An adult must accompany Young/disabled children and where appropriate another member of staff can assist.

Tractor & Trailer Ride
A tractor and trailer ride takes visitors on a ride around the paddocks and will last approx 5 minutes. There are three steep steps up into the back of the trailer with a metal upright rail at each side of the entrance to act as a support (heights = Step 1 – approx 20cm, Step 2 – 20cm, Step 3 – 30cm). At present the tractor & trailer ride is not accessible for wheelchair users, the tractor driver will be available to assist any visitors.

Picnic & Play Area
The play area is accessed via gravel paths and is situated on a large grassed area in between the farmyard and the paddocks, access to the grassed areas may be difficult in wet weather. The surface under the play equipment is covered in cushion bark for added protection. Located around the outside of the play area are the picnic tables which during hot weather may be fitted with parasols, although not all tables have this facility.

Picnic & Play Area (Indoors)

The soft play area is accessed via gravel paths and ramped access.  It is situated between the farmyard and the paddocks and is adjacent ti the outdoor play area.  Entrance to the building is via two large doors adjacent to the Poultry enclosure,  the buildiong has carpet throughout, tables and chairs are freestanding allowing easy mevement/access to tables.

The surface under the play frame is covered in soft cushion for added protection.  All Play equipment conforms to BSI standards and The Play Inspection Company has independently inspected and certified the soft play area.

Hand Washing Facilities are available within teh building, this is located to the right of the main entrance.  The sink is located at an appropriate height for all access with all taps being self-closing to eliminate water wastage.

Coffee and Hot Chocolate are available from a self-service coffe machine located beside the counter, a small counter service is available most weekends and during school holidays, for the sale of crisps, biscuits and ice cream.

New Toilets including a disabled toilet and Baby Changing facility opened at Playbarn  Easter 2016

6. Contact details

Hall Hill Farm
Lanchester
Durham
DH7 0TA

Telephone: 01388 731 333
Fax: 01388 731 996
Email: info@hallhillfarm.co.uk
Website: http://www.hallhillfarm.co.uk

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